Email support
Use contact@akashr.com for login issues, reading problems, billing questions, or account deletion requests.
Support
Help when something needs attention.
The fastest support route is still direct email, with enough context for us to actually reproduce what happened.
Ways to get support
Useful context
- The email tied to your sign-in
- Your device and browser or app version
- A short description of what happened
- Screenshots if that helps us resolve it faster
Within two business days
That is the normal response window. If something is blocking access to your account entirely, mention that in the subject line.
This inbox is not crisis monitored
Akashr cannot locate you, call emergency services, or perform a welfare check. If you or someone else is in immediate danger in Australia, call 000. For 24/7 crisis support, call Lifeline on 13 11 14. Outside Australia, contact your local emergency or crisis service.